Privacy Policy - F5 Collective
The last update to this document was 15 May 2026.
Introduction
This is the Privacy Policy of F5 Collective Holdings Pty Ltd
(ACN 680 238 626),F5 Empowered Women Pty Ltd (ACN 680 279 181) and [*] (together, we, us, our, F5 Collective or F5).
This Privacy Policy explains:
• how we collect and handle personal information; and
• your rights in relation to any of your personal information that we hold about you.
This Privacy Policy should be read together with any additional privacy notices or other information that we may
provide to you from time to time. Where applicable privacy laws provide for exceptions or exemptions, we may rely on
those exceptions or exemptions in our information handling practices.
In undertaking our functions and activities, we may collect personal information through a range of digital channels
including blogs, expressions of interest, application forms, web forms associated with newsletters, and other interactive
content as part of our evolving services and platforms.
We comply with the thirteen Australian Privacy Principles in the Privacy Act except where the Privacy Act does not
require this. The APPs regulate how to handle personal information throughout its life cycle, from collection to use and disclosure, storage,
accessibility and disposal. Special rules apply for collecting personal information which is sensitive information.
The term “sensitive information” is defined below. This Privacy Policy does not apply to how we handle personal information about
our employees or former employees. The Privacy Act does not apply to personal information about a current or former
employee to the extent that it is held, used or disclosed in any way that is directly connected to the employment relationship.
We will handle employee information in accordance with applicable legal requirements in force from time to time.
Key definitions
In this document:
• "APPs" means the Australia Privacy Principles set out in the Privacy Act;
• "personal information" has the meaning set out in the Privacy Act, and (in summary) means information or an
opinion about an identified individual or an individual who is reasonably identifiable, whether true or otherwise. ;
• "Privacy Act" means the Privacy Act 1988 (Cth); and
• "sensitive information" has the meaning set out in the Privacy Act, and includes certain specific types of
personal information such as health information, and information about a person's racial or ethnic origin, sexual
orientation or practices, criminal record, religious beliefs or affiliations, political opinions, membership of a
political, professional or trade association, and biometric and genetic information.
About F5 Collective
The F5 Collective provides capital, guidance, infrastructure and marketing support to female business owners and
women-owned ventures. We also provide various products and services to support the businesses that we work with.
At present, the F5 Collective operates a blog to share information and collect insights (“The F5 Blog”). The F5 Blog is a
precursor to The F5 Edition by F5 Collective ("The F5 Edition"), which is planned to launch in 2027. The F5 Edition
will be a commerce marketplace, built to spotlight the next wave of breakout, women-owned consumer brands.
Prior to launching The F5 Edition, we operate The F5 Blog and other digital content platforms and initiatives.. These
platforms are used to share insights, promote businesses and collect engagement and user interaction data. These
initiatives may evolve over time into broader marketplace or platform functionality.
Once the F5 Edition launches and if you use it to sell or purchase products, you must comply with our Vendor
Agreement and Shopper T&Cs. These set out the requirements for using The F5 Edition and provide further details
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about how The F5 Edition works and the types of information that may be collected and processed when you use The
F5 Edition as a vendor or shopper.
1. How we collect your personal information
1.1 General
To the extent required by the Act:
• we will not collect personal information about you unless that information is reasonably necessary for
one or more of our functions or activities; and
• we will collect personal information only by lawful and fair means
1.2 Collection through The F5 Blog and The F5 Edition
We will collect personal information about you when you use The F5 Blog and The F5 Edition.
We will handle personal information about the following categories of individuals:
• A female business owner and participants in women-owned ventures (Founders),
• An individual who expresses interest in, participates in or otherwise engages with our investment opportunities (Investors),
• An individual who subscribes to receive marketing communications or other content from us (General subscribers),
• An individual who registers an account on The F5 Edition to buy products (Shoppers), and
• An individual who registers an account on The F5 Edition to sell products (Vendors).
Some features of The F5 Blog and The F5 Edition can be used without registering an account or providing any
personal information. For example, you can browse listings on The F5 Edition without needing to create an
account. However, we may still collect data about how you (as an unnamed user) use The F5 Blog and The
F5 Edition. Please see section 9 of this Privacy Policy, which explains the types of automated data collection that we use on The F5 Edition.
If you choose to create an account and are logged in to The F5 Blog and The F5 Edition, you are not
anonymous to us and your activities on The F5 Blog and The F5 Edition will be logged and recorded against your account.
1.2 Other ways we collect personal information
Some of the other common ways in which we may receive personal information directly from you outside of
The F5 Blog and The F5 Edition include:
• when you sign-up to any of our mailing lists,
• when you engage with our blog content, articles or editorial platforms (including The F5 Blog and The F5 Edition),
• when you click on links to third party businesses, founders or partners featured in our content,
• when you submit information through expressions of interest, applications for funding or other webforms,
• when you contact us, upload content to, or interact with us (in an identifiable manner) through the
The F5 Blog and The F5 Edition or through our social media pages (see section 11 of this Privacy Policy),
• if you contact us in any other matters (for example, in writing or by telephone),
• when you participate in our customer satisfaction, market research surveys and other promotional
activities (such as competitions and trade promotions),
• when we are performing activities necessary for administering The F5 Edition and any of our services
(for example identity verification, risk management, cyber security and fraud protection activities),
• when you apply for a role with us, such as if you apply for an employment or contractor role, and
• as otherwise required to manage our business.
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Where it is reasonably practical to do so, we will collect your personal information directly from you. However,
in certain cases, we may collect personal information from publicly available sources and third parties, such as
other users of The F5 Blog and The F5 Edition.
If we collect personal information about you from a third party we will take reasonable steps (in accordance
with applicable legal requirements) to ensure that the third party informs you (or that you are otherwise aware)
that we are collecting such information, how we will use and disclose it, and that you may contact us to gain
access to and correct and update the information.
2. Types of personal information we collect
2.1 General
The types of personal information that we collect about you will depend on how you interact with us. This will
typically include your name and relevant contact details (for example, address, email address and phone
numbers), and information about our relationships and dealings with you. The main way in which we currently
collect personal information is through The F5 Blog. We will also collect similar types of personal information
through The F5 Edition (in both cases see section 2.3 below).
In addition to the types of personal information described in this section 2, we may also collect personal
information as otherwise permitted or required by law.
2.2 Can I remain anonymous?
If you would prefer to interact with us anonymously or using a pseudonym, you can request to do so. We will
do our best to accommodate these requests where possible.
However, in many cases it will not be practicable (or lawful) for us to deal with you without knowing who you
are. In those circumstances we will need to collect your personal information (such as your name and contact
details) before we can assist you.
If you choose not to provide the information that we request (or permit us to collect that information), this may
impact the types of services, programs, products that we are able to offer to you and limit the ways that we
can work with you.
2.3 The F5 Blog and The F5 Edition users
If you use The F5 Blog and The F5 Edition without logging into an account, we may collect activity logs that
may be associated with the device that you are using to access The F5 Blog and The F5 Edition.
If you create an account and use The F5 Blog and The F5 Edition while you are logged into that account, the
logs that we create of your activities on The F5 Blog and The F5 Edition will be associated with your account.
In general, the types of information we may collect when you use The F5 Blog and The F5 Edition may
include:
• information about your use of The F5 Blog and The F5 Edition, including the date and time that you
access The F5 Blog and The F5 Edition, how long you spend on The F5 Blog and The F5 Edition,
what searches that you conduct, what listings you view (and for how long) and what items you add to
your basket (whether or not you complete the purchase of those items);
• information that we collect through cookies and other tracking technologies that we use on The F5
Blog and The F5 Edition, such as your internet protocol (IP) address, device information and browser
information (see section 9 of this Privacy Policy for further details);
• if you have provided us with permission to access your device location when using The F5 Blog and
The F5 Edition, we may collect information about your geographical location (for example, where you
search for products you may be asked to provide access to your location information so that The F5
Blog and The F5 Edition can provide you with search results for businesses that are close to you);
• if you choose to create an account, your account information (including the information you provide
during the registration process and any subsequent updates);
• records of your messages and interactions with other The F5 Blog and The F5 Edition users;
• records of your purchases / sales and other transactions on The F5 Edition;
• the payment, billing, delivery and other similar information you provide us in order to process your
transactions on The F5 Edition;
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• information that you enter into any webforms when using The F5 Blog and The F5 Edition or post to
The F5 Blog and The F5 Edition; and
• other content or information that you send to us (such as complaints or questions), and further
information that we may collect in the course of investigating and responding your complaint or question.
2.4 Other circumstances
If we need to confirm your identity, we may request a copy of appropriate identification.
If you visit any of our websites, including https://f5collective.com/ , The F5 Blog and The F5 Edition, we may
collect information about your use of our websites through cookies and other automated tracking technologies
- please see section 9 of this Privacy Policy for further details.
If we communicate with you by email, we may use technology to identify you so that we receive feedback on
how you have engaged with our email. This may include collecting data on matters such as which emails you
open, which links you click, which e-mail client you use, the type of device that you used to open the e-mail
(mobile device or desktop computer) and the country geolocation of your IP address.
If we enter into contracts with you, request or receive services from us or have any other commercial dealings
with us, we may also collect your signature, date of birth, credit card and /or banking details, and billing information.
If you are a prospective employee or individual contractor, or apply for a role with us, we may also collect
information relevant to your engagement with us. See section 13 of this Privacy Policy for more information
regarding the types of information we may collect.
If you attend any premises that we operate or manage, we may record your image and/or voice through the
use of Closed-Circuit Television (CCTV) systems for the purposes of managing security of the premises and
health and safety of occupants and the public generally.
2.5 Sensitive information
We collect sensitive information (including health information) about you with your consent, or otherwise
where permitted by the Privacy Act.
Generally, you do not need to provide us with sensitive information in order to access and use The F5 Blog and The F5 Edition.
If you do provide sensitive information to us for any reason, you consent to us collecting that information and
to us using and disclosing that information for the purpose for which you disclosed it to us and as permitted by
the Privacy Act and other relevant laws.
There may be other circumstances where we need to collect sensitive information, depending on our dealings
with you. The types of sensitive information we may collect include:
• details of injuries (i.e. health information) that may occur on our premises or arising through the use
of products or services sold through The F5 Edition (for example, customer complaints or product recall information);
• details of disabilities or allergies (i.e. health information) you notify us of so we can accommodate any
special requirements when you attend our premises;
• biometric information (such as fingerprints) in order to provide secure access to our premises and equipment;
• membership of a political, professional or trade association;
• criminal record details, as part of pre-employment checks we undertake.
3. Our purposes for handling your personal information
3.1 General
The purposes for which we use and disclose your personal information will depend on how you interact with
us, and the circumstances in which we collect it.
When we collect your personal information, we take reasonable steps to inform you (or ensure that you are
otherwise aware of) why we are collecting your personal information, how we intend to use that information
and to whom we intend to disclose it.
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We may use or disclose any personal information we collect about you:
• for the purposes for which we collected it (and related purposes which would be reasonably expected by you);
• for other purposes to which you have consented; and
• as otherwise authorised or required by law.
In general, we collect, use and disclose your personal information so that you can use our products and
services (including The F5 Blog and The F5 Edition), and for other purposes connected with our products and
services and our business operations (as described in this Privacy Policy or otherwise notified to you).
3.2 When you use The F5 Edition
When you use The F5 Edition, we use the personal information that we have collected about you to operate
The F5 Edition and provide you with The F5 Edition's services. This may include using the information to:
• process The F5 Edition transactions;
• calculate and pay commissions on The F5 Edition transactions;
• organise and tailor the content that is displayed to you on The F5 Edition based on factors (selected
by us from time-to-time) that we consider relevant to optimizing your user experience (these may
include your location, age, search history, and other behaviour);
• manage the security and integrity of The F5 Edition and our IT systems in general, including by:
◦ verifying user details to protect user accounts against unauthorised access and other cyber attacks; and
◦ conducting identity verification, risk management, cyber security and fraud protection activities for The F5 Edition;
• administer and enforce our Vendor Agreement and Shopper Ts&Cs; and
• investigate and respond to any complaints or issues between you and other users of The F5 Edition (or other third parties).
We may also use information collected in connection with our operation of The F5 Edition (such as sales and
performance data) to assist with our other products, services and business activities, including to inform our
funding and investment activities and decisions.
3.3 Other purposes for our business
Some of the other specific purposes for which we collect, hold, use and disclose personal information include:
• to administer your relationship with us, including to consider you for a job or other role you may apply for;
• to confirm your identity and/or verify your age, where there is an operational need to do so;
• to confirm your location (for example, where you search for products you may be asked to provide
access to your location information so that The F5 Blog and The F5 Edition can provide you with
search results for businesses that are close to you);
• to operate, monitor, develop and improve The F5 Blog and The F5 Edition, products and services;
• to optimise and customise the user experience (including content and advertising) for users of The F5
Blog and The F5 Edition and our other products and our services;
• to analyse how The F5 Blog and The F5 Edition is being used and derive insights about patterns in
user behaviour and other statistical information for commercial purposes (this may include compiling
datasets and using data analytics tools to derive such insights);
• to contact you (either directly or through our service providers and marketing research agencies) to
ask for your feedback and to find out your level of satisfaction with our services;
• for our marketing and advertising activities (including as described in section 8 of this Privacy Policy);
• to facilitate your entry and participation in a competition or trade promotion;
• to comply with our legal and regulatory obligations;
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• to protect the security, health and safety of our staff;
• to investigate allegations of wrongdoing, misconduct or other behaviour that breaches our policies or is unlawful;
• to address any issues or complaints that we or you have regarding our relationship, or that involve
you and another The F5 Blog and The F5 Edition user or a third party;
• to contact you regarding the above, including via electronic messaging such as SMS and email, by
mail, by telephone or in any other lawful manner; and
• other purposes as otherwise notified to you.
3.4 Expressions of Interest and Applications
Where you submit an expression of interest, funding application or similar request, we may collect additional
personal information to assess your suitability and manage the application process.
We may provide you with a separate collection notice at the time of submission, which will include further
details about how your information will be handled.
4. Who we disclose your personal information to
4.1 General
We may share your personal information with other parties for the purposes described in section 3 of this Privacy Policy.
These other parties may include:
• our suppliers, contractors and organisations that provide us with technical and support services or
who manage some of our business functions;
• our accountants, insurers, lawyers, auditors and other professional advisers;
• third parties to whom you have directed or permitted us to disclose your personal information;
• other The F5 Blog and The F5 Edition users and third parties, where this is reasonably necessary in
order to investigate or resolve a complaint or issue involving you and that other user or third party;
• law enforcement and regulatory agencies, where we are legally required or authorised to do so;
• in the unlikely event that we or our assets may be acquired or considered for acquisition by a third party, that third party and its advisors; and
• third parties who assist us to enforce our rights, such as debt collection agencies.
We may also share your personal information for other purposes if you give us permission, or where
disclosure is authorised, compelled or permitted by law.
If you choose to use certain features of The F5 Blog and The F5 Edition, certain information about you may
become publicly visible on The F5 Blog and The F5 Edition. We ask that you carefully review the functionality
or our website and consider what information you choose to share and post on the public sections of The F5 Blog and The F5 Edition.
4.2 F5 corporate group
F5 Collective Holdings Pty Ltd (ACN 680 238 626), F5 Empowered Women Pty Ltd (ACN 680 279 181) and all
other entities specified on the first page of this policy manage personal information collectively, in accordance with this Privacy Policy.
This means that your Personal information may be accessed by, and shared between, these entities for the
purposes described in this Privacy Policy (for example, through the use of common IT systems, customer
databases, business services and administrative functions that are shared across the group).
Any privacy queries, requests or complaints regarding any F5 entities can be submitted using the contact
details in section 16 of this Privacy Policy below.
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5. Technology services that we use
Like most organisations, we use a variety of technology services to operate our business, provide our
products and services and perform our other functions and activities. Some of these technology services are
provided and operated by third party service providers.
In some cases, we use these technology services to collect information from or about you. For example:
• we use social media platforms such as Instagram and LinkedIn to keep in contact with the community
(see section 11 of this Privacy Policy);
• we may use third party services to conduct our surveys; and
• when you visit our websites, we use cookies, web analytics and other similar technologies to collect
information about how you interact with our website (see sections 8 and 9 of this Privacy Policy for further information).
The information that we collect via these third party technology services is used for the purposes explained in this Privacy Policy.
We also use third party technology services to provide functionality that we make available to you as part of
our products or services (for example, we may use third payment processing services to process payments for
purchases made through The F5 Edition), or to assist us in operating our business (for example, third party
eCommerce, data collection and marketing automation platforms).
Our third party technology service providers have their own privacy policies, which explain how they handle
and process personal information or other data that is collected by their services.
The Schedule to this Privacy Policy lists some of the key third party technology services that we use in our
business, and which may be involved in processing your personal information (depending on the nature of your dealings with us).
6. Storage and protection of personal information
We hold personal information as either secure physical records, electronically on our IT systems, in cloud
storage, and in some cases, as records on third party servers, which may be located in Australia or overseas.
We maintain appropriate physical, procedural and technical security for our offices and information storage
facilities to protect the security of personal information that we hold and reduce the risk of loss, misuse,
unauthorised access, disclosure, or modification of personal information. These include various IT security
controls and tools, and operational processes such as restricting our staff's access to personal information on a need-to-know basis.
We take reasonable steps to destroy or de-identify personal information once it is no longer needed for a valid
purpose or required to be kept by law. We may need to retain records containing personal information to
comply with record keeping obligations, and for other legitimate business purposes (such as quality assurance).
If you think there has been a security breach involving the The F5 Blog and The F5 Edition or your account,
please contact us (see section 16 of this Privacy Policy).
7. Overseas transfers of personal information
Some of the third parties to whom we disclose personal information may be located outside Australia. The
countries in which such third party recipients are located depend on the circumstances. In the ordinary course
of business we commonly disclose personal information to recipients located in Australia, the United States of Australia,
Singapore and Hong Kong. Such overseas recipients may assist us with billing, payment,
IT and other administrative services (including
offshore data hosting and processing, data analytics, help desk and data-entry).
From time to time we may also engage an overseas recipient to provide services to us, such as cloud-based
storage solutions. Please note that the use of overseas service providers to store personal information will not
always involve a disclosure of personal information to that overseas provider.
Whenever we transfer your personal information outside of Australia, we will do so in accordance with any
applicable requirements of privacy and data protection laws.
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8. Our marketing and advertising activities
8.1 Overview
Like most businesses, marketing and advertising is important to our continued success. We therefore like to
stay in touch with customers and let them know about new offers and opportunities.
We may provide you with information and advertisements about products, services and promotions either from
us, or from third parties which may be of interest to you, where:
• you have asked us to (or have otherwise consented to us doing so); or
• we are otherwise permitted by law to do so.
8.2 Direct marketing
We conduct direct marketing through various channels, including over the phone and by e-mail, SMS and post.
If you would like us to stop sending you direct marketing communications, you can request this by contacting
us (see section 16 of this Privacy Policy).
Please note that there are certain types of communications that you may not be able to opt-out from, such as
communications that we are required or permitted by law to send you. These may include responses to
correspondence you send us, and invoices or updates in respect of products or services you have ordered.
8.3 E-mail analytics
Like many organisations, we use e-mail analytics to track and measure the success of our e-mail newsletters,
fundraising e-mails and other e-mail campaigns.
We use various technologies (such as tracking pixels) to collect information such as:
• which of our emails you have opened;
• which links you have clicked;
• which email client you are using;
• whether you opened our e-mail on a computer or mobile device; and
• the geolocation of your IP address.
We use this data to analyse and improve the performance of our e-mail campaigns.
8.4 Internet advertising
We may also use your information with online targeted advertising services that help our ads to reach you
(and other people who may be interested in our products and services) on websites, apps and social media
platforms across the Internet. These online targeted advertising services are operated by third party vendors.
Some of these services work by using non-identifying data about your behaviour and demographics that has
been collected through cookies and other tracking technologies (such as pixels and device identifiers) when
you use the Internet, including when you move between different websites and apps and use different devices.
For example, third-party vendors, such as Google, may use cookies and/or device identifiers to serve ads
based on your past visits to our websites. Your browser or device may provide you with the option to disable
or opt-out of some of these cookies and other tracking technologies (such as device identifiers). See section 9 of this
Privacy Policy for further information.
Other services require us to use limited amounts of your personal information. For example, we may include
your information in a customer list that we provide to selected online advertising service providers so that we
can conduct audience-based advertising.
This allows us to show our ads to you (if you also use those platforms) and to other users of those platforms who share similar characteristics with you.
The customer list is usually hashed (to improve security and confidentiality) before it’s processed by the service provider to target and serve our ads.
The data that is collected through these cookies and other tracking technologies, or provided by us, may be
combined with other data (supplied by our advertising service provider, or third parties) to improve the
targeting and serving of ads.
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Our online advertising service providers also help us by measuring the effectiveness of our ad campaigns
(e.g. conversion tracking) and providing us with analytics data that we use to inform and optimise our ad campaigns.
These analytics are based on usage data that may be collected through cookies and other tracking
technologies (such as tracking pixels and web beacons). This usage data may include, for example,
information about whether you visited our website (and/or submitted a query or request to be contacted) after
seeing or clicking on one of our ads. The analytics data we receive from our advertising service providers
based on this usage data is generally aggregated and non-identifying.
Our advertising service providers may also retain and use the usage data that they collect through these
tracking technologies for their own purposes, which may include:
• correlating or matching the data with other data about you, if you use their services;
• improving the effectiveness of their services and advertising platforms;
• improving the user experience of, promoting and ensuring the safety and security of, and maintaining
the integrity of their products and services;
• research and development;
• optimising advertising decisioning and content personalisation; and
• producing benchmark reports for their advertising customers.
This usage data will be stored on our advertising service provider's servers, which may be located outside of
Australia. Our advertising service providers may also share the usage data to third parties, some of whom
may be located in countries other than Australia.
Many advertising service providers publish information in their privacy policies about how they handle and use
the usage data that they collect from our websites.
8.5 Your choices in relation to Internet advertising
When we use any advertising service that requires us to use or disclose your personal information, we will
only do so if we are permitted to do so by applicable privacy laws. You can notify us at any time if you would
like us to stop using your personal information for these targeted advertising purposes. Our contact details are
set out in section 16 of this Privacy Policy.
Your web browser and/or mobile device may provide you with settings that allow you to disable or opt-out of
some of the tracking technologies that are used to collect data that is used for analytics and ad targeting and
serving purposes (such as cookies, device identifiers and advertising identifiers). These options may vary
depending on the specific web browser or mobile device that you are using. Please refer to your web browser
or mobile device manual for further information.
You can learn more about opting out of receiving interest-based Internet ads in general at
https://youradchoices.com/control, and www.networkadvertising.org/choices. You can also opt-out of
certain online targeted advertising networks directly by visiting:
• the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/; and
• the Network Advertising Initiative’s opt-out page:
http://www.networkadvertising.org/managing/opt_out.asp
Many social media platforms and advertising networks also provide information about how they collect and
use your information and adjust your preferences regarding the types of advertising you are shown. Some
common examples include:
• Facebook: https://www.facebook.com/help/109378269482053/?helpref=hc_fnav
(Facebook's privacy policy can be found here: https://www.facebook.com/privacy/policy/)
• Instagram: https://help.instagram.com/1415228085373580
(Instagram's privacy policy can be found here: https://privacycenter.instagram.com/policy)
• Google (including YouTube): https://policies.google.com/technologies/partner-sites
(Google's privacy policy can be found here: https://policies.google.com/privacy/embedded?hl=en-US)
• LinkedIn: https://www.linkedin.com/help/linkedin/answer/a1342443
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(LinkedIn's privacy policy can be found here: https://www.linkedin.com/legal/privacy-policy)
• Microsoft Ads: https://account.microsoft.com/privacy/ad-settings/
(Microsoft's privacy policy can be found here: https://www.microsoft.com/en-
gb/privacy/privacystatement)
• TikTok: https://www.tiktok.com/privacy/ads-and-your-data/en
(TikTok's privacy policy can be found here: https://www.tiktok.com/legal/page/us/privacy-policy/en)
9. Automated data collection (cookies and other tracking technologies)
9.1 How we use cookies and other tracking technologies
We may use cookies and other tracking technologies (such as tracking pixels and web beacons) on our
websites to collect various information about how you interact with our websites, including The F5 Blog and
The F5 Edition.
A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of
time. We use cookies to identify specific machines in order to collect aggregate information on how visitors are
experiencing The F5 Blog and The F5 Edition (or our other websites).
The F5 Blog and The F5 Edition (and other websites) may use cookies and tracking technologies to collect information about:
• the computer or device that you are using (such as your internet protocol (IP) address, device
information, browser information, and details on your usage); and
• how you use The F5 Blog and The F5 Edition or other website (including the types of information
described in sections 1 and 2 of this Privacy Policy).
If we communicate with you by email, we may use tracking pixels or similar technology to collect data about
when you have opened the email or clicked on a link in the email.
Some of the cookies and other tracking technologies on The F5 Blog and The F5 Edition and other websites
are provided by third parties (including social media platforms and our advertising service providers), and may
be used by these third parties to collect usage data which they process on our behalf to provide us with
services and reports, and to improve their own platforms.
We use the data that we collect through these cookies and tracking technologies (and the reporting and data
that we receive from our third party service providers) for the purposes set out in this Privacy Policy, and
otherwise as permitted by law. These purposes include our marketing and advertising activities (as described
in section 8 of this Privacy Policy), and other purposes related to the operation and security of The F5 Blog
and The F5 Edition and the improvement of our products and services.
To the extent that this data constitutes your personal information under the Privacy Act, we will handle such
information and data in accordance with this Privacy Policy and any applicable requirements under the Privacy Act.
9.2 Your choices in relation to cookies and other tracking technologies
If you do not wish to receive cookies, you can set your web browser or mobile device so that your browser or device does not accept them.
Most web browsers have features that allow you to manage and control the use of cookies by the sites that
you visit (including ours), and to see and delete cookies stored on your device and to block cookies from all or
selected sites. For information on how to use these settings in some of the more common browsers, please use the links below:
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
• Google Chrome: https://support.google.com/chrome/answer/95647
• Microsoft Edge: https://support.microsoft.com/en-us/help/4027947/microsoft-edge-delete-cookies
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-
sfri11471/mac
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You can also use your mobile device settings to control your mobile advertising identifiers, which are used to
track your activity across different apps and show you personalised ads. Please refer to your mobile device's
documentation for further information.
Some of the tracking technologies that we use may collect data about your use of our websites without using
cookies. If you wish to opt-out of data collection by these other types of tracking technologies, you may be
able to do so by installing and configuring appropriate ad-blockers or no-script plugins / extensions in your web browser.
10. Automated decisions
This section of the policy applies if:
• we have arranged for a computer program to make, or do a thing that is substantially and directly related to making, a decision; and
• the decision could reasonably be expected to significantly affect the rights or interests of an individual; and
• personal information about the individual is used in the operation of the computer program to make
the decision or do the thing that is substantially and directly related to making the decision.
If the above applies, we will update this policy to include information about:
• the kinds of personal information used in the operation of such computer programs; and
• the kinds of such decisions made solely by the operation of such computer programs; and
• the kinds of such decisions for which a thing, that is substantially and directly related to making the
decision, is done by the operation of such computer programs.
11. Social media pages
We may use social media platforms (such as Instagram and LinkedIn) to communicate with the public about
our services. We may collect the information that you choose to share with us through these platforms,
including photos, videos and comments and posts.
These social media platforms have their own privacy policies, and may handle your information for their own
purposes. You can access the privacy policies for these platforms on their websites.
If you choose to use these social media platforms to communicate with us or with other parents and
guardians, please be mindful that certain pages within these platforms may be publicly available. We
encourage you to use the privacy settings available on each platform. If you would like to contact us directly,
see section 16 of this Privacy Policy.
12. Links
The F5 Blog and The F5 Edition and our other websites may contain links to other websites operated by third
parties. We make no representations or warranties in relation to privacy practices of any third party website
and we are not responsible for the privacy policies or the content of any third party website. Third party
websites are responsible for informing you about their own privacy practices and procedures.
We encourage you to read the relevant privacy policies or terms and conditions governing these linked third
party sites to ensure that you are comfortable with their privacy practices and procedures.
13. F5 contractors and prospective employees
We may collect information in relation to prospective employees and contractors (staff) as part of their
application and during the course of their employment/engagement, either from the staff member directly or, in
some cases, from third parties such as recruitment agencies, referees, government bodies (e.g. police checks,
if required) and academic and professional bodies (e.g. to validate details and currency of qualifications).
The information we collect may include contact details, qualifications, resume, current and former
employment/engagement details, pay rate and salary, bank details, feedback from supervisors and training records.
We may also collect details of disabilities, allergies and health issues that may impact the staff member's role,
or which arise while on our premises or in the performance of the staff member's duties, so we can
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accommodate and otherwise assist the staff member with any such health requirements or incidents, and the
results of drug and alcohol testing we may conduct in accordance with applicable laws for health and safety purposes.
We may collect camera/video footage of staff while on our premises and logs of the staff member's usage of
our equipment (e.g. phones, computers and vehicles) on a continuous and ongoing basis using various
technologies, including monitoring email, internet and network use.
14. Accessing and correcting your personal information
You may contact us (see section 16 of this Privacy Policy) to request access to the personal or sensitive
information that we hold about you and/or to make corrections to that information, at any time. We handle all
such request in accordance with the requirements of the applicable laws.
We will take appropriate steps to verify your identity before we can process your request. If you are making a
request in relation to another person’s personal information we will also need to confirm that you are
authorised to access or correct that person’s information.
In some circumstances the law may require or permit us to refuse your request. If this happens, we will
provide you with a written notice explaining our reasons for refusing your request.
We will not charge you for making a request to access or correction your information. However, if we need to
incur costs in order to provide you with access to your information (e.g. retrieval and copying costs), then we
may ask you to pay a reasonable fee to cover those costs. We will generally discuss these costs with you
beforehand and seek your approval before we proceed.
We are not obliged to make a correction to the personal information that we hold about you if we don’t agree
that it requires correction (for example, if we don't agree that the information is inaccurate, out-of-date,
incomplete, irrelevant or misleading). If this happens, we will provide you with a written notice stating our
reasons for refusing. We will not charge you for any actions that we take in response to a correction request.
We will respond to all requests for access to or correction of personal information within a reasonable time.
The law may also permit us to provide you with access or correction in a manner that is different from the one
that you initially requested. In such cases we will usually discuss this with you when we respond to your request.
15. Privacy complaints
15.1 How to submit a complaint
If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal
information, including if you believe we have breached the APPs, please contact us (see section 16 of this Privacy Policy).
When contacting us, please provide as much detail as possible in relation to your question, concern or
complaint so we can address it more effectively.
15.2 How we will handle your complaint
We take all privacy complaints seriously. Once we receive your complaint, we will respond to your complaint
within a reasonable period (and in accordance with any timeframes required by law). We ask that you
cooperate with us during this process and provide us with any relevant information that we may need to help
us investigate and respond to your complaint.
Our usual process is to appoint a staff member to review your complaint, gather relevant facts and documents,
discuss with relevant parties, and then decide what steps (if any) are appropriate for us to take in response to
your complaint. In seeking to resolve your complaint we will first consider whether there are any simple or
immediate steps which can be taken to address your concern.
If your complaint requires more detailed consideration or investigation we will generally contact you to provide
an initial acknowledgement that we have received your complaint and are investigating it, and we may ask you
to provide further information about your complaint and the outcome you are seeking.
Once we have completed our consideration and investigation, we will then contact you to inform you of our
decision.
15.3 What if you are dissatisfied with our response?
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If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian
Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5288, Sydney NSW 2001
Telephone: 1300 363 992
Email: enquiries@oaic.gov.au
16. Changes
We may change this Privacy Policy from time to time. You can find our up-to-date Privacy Policy posted on
our website from time to time.
17. Contact details
You can use the following details to contact us about this Privacy Policy or your personal information:
E-mail: hello@f5collective.com
You can use these details to make privacy queries, complaints and requests for access or correction of personal information.
Schedule - Technology Services
The following table lists some of the key third party technology services that we use in our business, and which may be
involved in processing your personal information (depending on the nature of your dealings with us). This table is not
exhaustive and may be updated from time to time. Name Function Privacy Policy
Squarespace Platform, used to host and operate The F5 Edition
HubSpot Customer Relationship Management (CRM)
and marketing automation platform, including email marketing, database storage and management
Typeform Platform used to host and provide our web forms and surveys